摘要：为了研究建立城市轨道交通运营中的安全风险与隐患排查治理闭环体系,分析城市轨道交通行业的垄断特征表明其PDCA循环动力源主要来自政府监管、市场压力与乘客,构建了集运营单位安全管理PDCA环和运营主管部门安全监管PDCA环于一体的双重预防闭环机制模型。这一机制有助于全面识别、评估和控制安全风险,提升城市轨道交通的安全运营水平,确保乘客出行安全。In order to study and establish a closed-loop system for identifying and managing safety risks and hidden dangers in urban rail transit operations, an analysis of the monopoly characteristics of the urban rail transit industry shows that its PDCA cycle is mainly driven by government regulation, market pressure, and passengers. A dual prevention closed-loop mechanism model was constructed, which integrates the PDCA cycle of safety management by operating units and the PDCA cycle of safety supervision by operating supervisory departments. This mechanism helps to comprehensively identify, assess, and control safety risks, improve the safe operation level of urban rail transit, and ensure passenger travel safety.

摘要：长沙市现有出租车(含网约)共计约5万余台,经营主体约60家,本文针对长沙市出租车车辆多、企业散等特点,结合最新的车辆监管技术,为解决政府统一管理和调度的难题,重点探讨了以连接为基础的出租车综合监管平台的设计与实现,通过开展行业先进管理经验的调查研究并引入前沿的信息化技术,使平台在全域连接、数智应用以及技术水平都达到了行业领先,有效地支撑起长沙市出租车行业管理提升和优质服务的发展目标。There are about 50,000 taxis (including online taxis) in Changsha City, with about 60 operating entities. This article focuses on the characteristics of Changsha City, such as a large number of taxi vehicles and scattered enterprises, and combines the latest vehicle supervision technology to solve the problem of government unified management and scheduling. The design and implementation of a connection-based taxi comprehensive supervision platform are mainly discussed. Through conducting research on advanced management experience in the industry and introducing cutting-edge information technology, the Changsha taxi comprehensive supervision platform has achieved industry-leading connectivity, digital application, and technological level, effectively supporting the development goals of improving the management and quality services of the taxi industry in Changsha City.